ADVANTAGES OF ONLINE SHOPPING
- It is like a “traditional” shopping: you add the objects in your shopping cart and if you don't want to buy you can remove them.
- You can purchase your shopping orders when and where you want, with no schedule or long lines to endure.
- You have all the time to appreciate your favourite goods without waiting until the shop assistant is ready to help you with your purchases.
- You have a detailed description of each object.
- With just a couple of clicks of the mouse, you can choose your payement method and select your delivery address.
- You save your time. You avoid to move from your house or to wait in a line. If you want, you can do your shopping in 3 minutes.
- You can find special offers and promotions.
- You can receive the goods where you want. It is convenient to save your time and energy.
- With an email or an sms you can partitipate in promotional offers.
SAFE AND SECURE
- Your data is saved and protected against malicious users.
- Payments are protected by the best technologies and by data protection law (D. Lgs. 11/2010) .
- You can control your order by e-mail whenever you want. You can also contact the customer care to ask information about your order.
- You have the right to cancel the order of the item within 14 working days after the date you receive it. We will issue a full refund at no additional cost.The right of withdrawal is provided by law.
DELIVERY AND SHIPMENT
- Shipments are quick and safe.
- The package is trackable; you will be emailed a tracking number when the package is shipped. (within 24/48 hours).
- For big items, we use a private carrier to guarantee your products will arrive safely in your destination country.
The items are not covered under warranty during the delivery. If you want to insure an item, the package will be insured by the shipping company
It is necessary to follow the information below:
- Verify the integrity and conditions of the packaging;
- If case of damage, collect the package, sign the delivery note and write: “The customer reserves the right to verify the contents”
- Warn the seller within 24 hours after the date you receive the wares;
- Report the damage with a documentation (ex: photo of the package);
- Keep the goods into the package. An expert will come to inspect and pick up it.
If you do not follow the instructions, the wares will not be replaced
Furthermore, protests/objections for the amount or flaws of the goods must be submitted to the seller within 8 days after the date you receive the goods.
We do not accept returned goods, unless expressly authorized by the seller.